American Airways,I'm so upset !!! I'd this kind of challenging time with my disabled kid!! You shed my stroller seat belt, i had to stroll the many way about the airport holding my four years previous daughter…and just after standing just one hour in the baggage declare they instructed me to get in touch with your purchaser service ,guess what? They could’nt do just about anything!! it proceeds? unbelievable!!!
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It’s fascinating to me that it's come to this avenue. I have completed quite a bit of investigate Online to try to come across an Email Handle that would go to the Company directly.
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On arrival in Panama with flight AA959 one of several 2 luggages, a Roncato luggage, ( photographs attached ) benefit €189 arrived damaged. I quickly went to the right Business office inside the airport, in which the one comment was they handed me a « checking Posting Hurt discover », which I enclose herewith. I expended the next day searching for a completely new baggage and looking to get in touch together with your places of work by means of the phone figures indicated around the claimed document devoid of, even so, obtaining any reply – the phone is never answered and the line goes blank just after various minutes of ready, regardless of which variety I dial. I Therefore carry on my travel and upon my arrival in Miami airport for my return trip (flight AA2198 on March 24) I all over again try to Speak to your office with the airport, but the sole guidance they might give me was to problem a complaint via your internet site, which I'm now performing. In addition to the above, I do have A further – and doubtless additional serious – criticism. At time of my reservation I compensated an additional $88 ($44 Just about every) for added convenience seats. To my shock, the seats turned out to get the conventional – no excess – seats.
My partner is in a nursing home with Alzheimer’s disorder. American is taking advantage of my regrettable situation by insisting I pay back to transfer his miles to my account when I'm the just one who has become accuring the miles though purchasing Together with the Advantage card. Disgrace on American Airways. A technician can accomplish this having a couple of strokes in minutes.
I used two hrs plus a half at AA counter and didn't have the choice as I happen to be advised or to loose my ticket and go house
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To I don’t understand how Lots of people seeking to get this resolved. I had been so discouraged and advice about to give up
I are already to the cellphone for three hrs attempting to resolve a problem wherever my bag was break up open and my belongings missing.
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